FAQs

Q : How does order payment work?

A : There are 3 ways you can make payment on our website easily.

1. Credit Card (no Paypal account needed)

• Click "PayPal" (Credit Card)

 

2. Online Bank Transfer

• Click "Bank Deposit"   
• Make payment to the A/C# as listed 
• You will receive shipment info confirmation & your order will be on its way to you.

                  

 

3. GRABPAY (and earn your Grab points)

• Select "GRABPAY" 

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Q : Do I need to send the receipt for proof of payment for online transfer? 

A : For your ease, you do not need to send us your payment receipt as we will be able to do the job of tracing your order payment. You will receive a shipping confirmation within the same day.

Alternatively, you can also send to us your payment receipt via any of the following :-

• Instagram DM us @gobasix
• Email : hello.gobasix@gmail.com
• Ping chat box (bottom right) on our website : gobasixfood.com

 

Q : How to edit order Quantity in my shopping cart?

A : Click "EDIT" button in your shopping cart > Input your Qty > Click "UPDATE"